At SKL Hardware Trading (M) Sdn Bhd (291473-T), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases from our online store. By using our website, you agree to the practices outlined in this policy.


1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
  • Order Information: Details about the products you purchase, including the quantities and prices.
  • Payment Information: We collect payment details such as credit card numbers or other payment methods for processing your transactions.
  • Usage Information: Data about how you interact with our website, such as IP address, browser type, device type, and usage patterns.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to personalize your shopping experience and analyze website traffic. You can manage your cookie preferences through your browser settings.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete and deliver your purchases, including processing payment and shipping.
  • Customer Service: To respond to your inquiries, provide support, and manage returns or exchanges.
  • Personalization: To improve your shopping experience by offering personalized recommendations and promotions based on your preferences.
  • Marketing Communications: We may send you promotional emails about our products, offers, and updates. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
  • Website Improvements: To analyze website traffic and improve the functionality and performance of our website.


3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us with processing payments, fulfilling orders, delivering products, and providing customer support. These service providers are obligated to protect your information and can only use it to perform specific tasks on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.


4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee the security of your information. Please take appropriate measures to safeguard your account, such as using strong passwords.



5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate.
  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or contacting us directly.


6. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve site performance. You can manage your cookie preferences through your browser settings. Please note that blocking or deleting cookies may affect your ability to use some features of our website.



7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Effective Date" at the top of the policy will be revised accordingly. We encourage you to review this policy periodically.


9. Contact Us 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via email sklylc@hotmail.com


10. Changes to this policy

SKL Hardware Trading (M) Sdn Bhd (291473-T) may update this policy from time to time. We may let you know of significant changes to this policy by posting a notification on our website.  The current version of this policy will always be available on our website.